Careers
Client Support Associate I
We are seeking an ambitious recent graduate with a biomedical engineering degree, Physiology, or Kinesiology or to join our growing product support team. The position will expose the candidate to sales and marketing development, client education, Quality Assurance, and R&D.
Primary Responsibilities
- Communicate product, promotion, and technical information with potential clients
- Maintain, update, and review customer database
- Work closely with R&D team with data collection and analysis
- Collaborate with product engineers/support team to remain up to date on hardware/software features
- Work closely with sales/tech support teams in organizing conferences & workshops
- Hands-on involvement in executing and refining company’s regulatory / QA policies
- Generate and review marketing materials for distribution to clients and prospects
Required Qualifications
- Undergraduate degree in Kinesiology, biomedical engineering, or physical therapy
- 6-12 months of laboratory data collection and analysis experience
- Strong command of written & spoken English
- Strong understanding of Biomechanics and physiology
Preferred Qualifications
1-2 years of prior Tech Support or Business Development Experience in the Life Sciences field